Admin / Settings
SW
Notifications
Set reminder timing, escalation ownership and delivery channels.
Reminder defaults
Escalation ladder
60 daysVendor compliance lead
30 daysVendor lead + JMUK project manager
7 daysHead of Construction + Commercial Manager
ExpiredBlock applicable gate and notify all owners
Events and channels
| Event | SMS | In-app | |
|---|---|---|---|
| Document submitted | |||
| Document expiring | |||
| Gate blocked | |||
| Override released | |||
| Payment failed | |||
| Vendor suspended |